Server Integrations

Server integrations give Konrado.AI live operational context for support tickets. Use them when a good answer depends on account ownership, panel state, VM status, mailbox evidence, backup visibility, security signals, or internal MCP data.

Platforms

cPanelRead account, domain, DNS, SSL, mail, usage, backup, and security context from cPanel servers.Install method: server agentaccountsdomainsmail

cPanel APIRead scoped cPanel account, website, mail, database, file, and server context without installing an agent.Install method: HTTPS + WHM API Tokenaccountswebsitesmail

DirectAdminRead DirectAdmin user, domain, DNS, email, SSL, file, backup, and security context.Install method: server agentusersdomainsDNS

DirectAdmin APIRead scoped DirectAdmin account, website, mail, database, file, and server context without installing an agent.Install method: HTTPS + Login Keyaccountswebsitesmail

PleskRead Plesk subscription, domain, DNS, SSL, mail, database, backup, and system context.Install method: server agentsubscriptionsdomainsmail

ProxmoxRead VM/container status, config, metrics, snapshots, backups, firewall, and replication context.Install method: server agentstatusmetricsbackups

Solus2Read SolusVM2 VM details, backups, snapshots, disks, and task history.Install method: server agent + SolusVM2 APIdetailsbackupstasks

Rackspace Cloud OfficeRead Rackspace domain, mailbox, alias, and DKIM data.Install method: API credentialsmailboxesaliasesDKIM

Remote AgentRoute Konrado.AI to private MCP endpoints with allowlisting, host mapping, and proxy diagnostics.Install method: remote proxy agentpass-through MCPhost mappingproxy logs

Generic MCPConnect an existing custom or third-party MCP endpoint.Install method: MCP URL + tokencustom toolsresourcesAPI data

How Data Is Used

Konrado.AI connects to each installed server agent as a support-context source. During ticket analysis, the AI can use the safe diagnostic data exposed by that integration, such as ownership, service status, domain relationships, resource usage, backup metadata, mail evidence, security signals, and VM details.

All documented panel and VM integrations are read-only in the support workflow. They help the AI explain what it can see, ask better follow-up questions, and prepare an operator-ready reply. They do not create accounts, change DNS, reset passwords, reboot VMs, restore backups, or mutate customer services.

Start in Konrado.AI

Open Integrations > Applications, click Add Integration, choose the platform, and follow the matching guide.

Shared Agent Management

cPanel, legacy DirectAdmin, Plesk, Proxmox, and Solus2 use the shared server agent installer flow. After an agent is installed, use Upgrade Plugin or Uninstall Plugin to manage it. cPanel API and DirectAdmin API use panel credentials and do not install a server agent.