Welcome to Konrado.AI
Practical paths for setting up AI-assisted hosting support
Konrado.AI helps hosting support teams draft replies with ticket history, billing data, service context, server integrations, and your own knowledge base.
Best first step
Connect ticketing
Start with WHMCS or SupportPal so tickets can reach Konrado.AI.
Most useful context
Billing + services
WHMCS gives the AI customer, product, invoice, and service context.
Technical depth
Server integrations
Add panel, VM, email, or MCP context when support needs live data.
Quality loop
Knowledge + tweaking
Tune answers with source content, business rules, and review reports.
Choose Your Path
Install Konrado
Use the onboarding checklist and pick the rollout path that matches your stack.
Connect Ticketing
Connect WHMCS or SupportPal so Konrado.AI can process real support tickets.
Add Server Context
Connect cPanel, DirectAdmin, Plesk, Proxmox, Solus2, Rackspace, or MCP data.
Improve AI Replies
Add knowledge sources and custom instructions for your support style.
Troubleshoot
Review common setup, crawler, integration, and response quality issues.
Common Setups
| If your team uses | Start with | Add next |
|---|---|---|
| WHMCS only | Connect WHMCS | Browser Extension |
| SupportPal with WHMCS billing | Connect WHMCS | Connect SupportPal |
| Hosting panels or VM platforms | Server Integrations | IP Restriction if firewalled |
| Custom internal data | Generic MCP | Remote Agent for private networks |
How It Works
| Step | Action | Outcome |
|---|---|---|
| 1 | Connect ticketing | Tickets and replies are synced into Konrado.AI |
| 2 | Add business context | Billing, services, invoices, and account data become available to the AI |
| 3 | Add technical context | Server, VM, panel, mailbox, or custom MCP data can answer deeper questions |
| 4 | Index knowledge | Public docs, help pages, and ticket history are searched when drafting replies |
| 5 | Review and optimize | Agents review drafts, update instructions, and monitor quality reports |
Need Help?
If you run into setup issues, start with Prerequisites, then check the relevant integration troubleshooting section. You can also reach us at support@konrado.ai.