Welcome to Konrado.AI
Get started with Konrado.AI — your AI-powered customer support platform
Konrado.AI automates your customer support by generating intelligent, context-aware responses to support tickets. This documentation covers everything from initial setup to advanced platform configuration.
Quick Start
Prerequisites
What you need before getting started
Quickstart Guide
Get up and running in under 10 minutes
WHMCS Installation
Install the Konrado.AI module in WHMCS
Connect WHMCS
Link your WHMCS instance to Konrado.AI
Understand the Platform
How AI Responses Work
Learn how tickets are processed and responses are generated
Knowledge Pipeline
How your content is indexed and used by the AI
Configure and Optimize
Knowledge Base
Manage the content that powers AI responses
Tweaking
Fine-tune AI tone, rules, and behavior
Reports
Monitor AI performance and team adoption
Best Practices
Tips and strategies for maximum AI quality
How It Works
| Step | Action | Description |
|---|---|---|
| 1 | Connect | Link your support platform (WHMCS) and server integrations such as cPanel, DirectAdmin, Plesk, Proxmox, Solus2, and Rackspace Cloud Office |
| 2 | Configure | Set up your AI agent with knowledge base articles and response guidelines |
| 3 | Review | Browse AI-generated draft responses for incoming support tickets |
| 4 | Optimize | Fine-tune the AI based on your team's feedback and quality reports |
Need Help?
If you run into any issues during setup, reach out to us at support@konrado.ai.