Quickstart
Get Konrado.AI up and running in under 10 minutes
Follow these steps to connect your support platform and start generating AI-powered responses.
1. Create Your Account
Sign up at app.konrado.ai and create an organization for your company.
2. Install the WHMCS Module
Download and install the Konrado.AI addon module in your WHMCS instance.
3. Connect WHMCS to Konrado.AI
Link your WHMCS instance by exchanging API tokens between both platforms.
4. Add Server Integrations
Connect your server integrations (cPanel, DirectAdmin, Plesk, Proxmox, Solus2, Rackspace Cloud Office, and others) so the AI has access to customer service data.
5. Set Up Your Knowledge Base
Add your website sitemaps and documentation URLs so the AI can reference your content when drafting responses.
6. Fine-Tune AI Behavior
Use the Tweaking page to add custom instructions that shape how the AI writes responses — tone, formatting, business rules.
7. Install the Browser Extension
Give your support team the Chrome or Firefox extension for in-ticket AI assistance.
What Happens Next
Once everything is connected, Konrado.AI will automatically:
- Receive new tickets from WHMCS via webhook
- Analyze the ticket content and customer context
- Search your knowledge base for relevant information
- Query server integrations for technical details
- Generate a draft response for your team to review
Your team can review, edit, and send AI-generated responses directly from the WHMCS ticket interface using the browser extension.
It typically takes a few minutes after connecting for the first AI responses to appear. The system needs to index your knowledge base content before it can generate context-aware replies.