Konrado.AIdocs
Getting Started

Prerequisites

What you need before setting up Konrado.AI

Before you begin the onboarding process, make sure you have the following:

Requirements

  1. Konrado.AI account — Sign up at app.konrado.ai if you haven't already.

  2. Admin and FTP/SFTP access to WHMCS — You'll need to upload the Konrado.AI module files to your WHMCS installation directory.

  3. Root access to your server — Required for SSH-based server integrations (cPanel, Plesk, DirectAdmin, Proxmox, or Solus2). Rackspace Cloud Office uses API keys instead of a server installation script.

If you plan to use an SSH-based integration and don't have root access, ask your system administrator to run the server integration command for you.

Supported Platforms

PlatformStatus
WHMCSSupported
ZendeskComing Soon
FreshdeskComing Soon

Next Steps

Once you have all the prerequisites ready, proceed to WHMCS Installation.

Supported ticketing platforms on the Integrations page

On this page