Upgrade
How to upgrade the Konrado.AI WHMCS module to the latest version
When a new version of the Konrado.AI WHMCS module is available, upgrade the module files in place. The saved API Token and Webhook Token are preserved.
Estimated time: 5 minutes
Before You Start
- WHMCS admin access.
- File access to the WHMCS installation through FTP, SFTP, SSH, or your hosting file manager.
- A backup of the current
modules/addons/KonradoAI/directory.
Upgrade
Download the latest module from repo.konrado.ai/whmcs.zip and extract it.
Copy the new KonradoAI folder into modules/addons/ so it replaces the existing modules/addons/KonradoAI/ folder. If your upload tool asks whether to merge or overwrite, overwrite the contents of that folder with the new contents from the zip.
In WHMCS, open System Settings > Addon Modules and confirm Konrado.ai is still activated.
Verify
Open Konrado.AI Integrations, find WHMCS, and click Test Connection. The WHMCS card should show Connected.
Roll Back
If the upgraded module fails, restore your backup of modules/addons/KonradoAI/, then test the connection again from Konrado.AI.
Troubleshooting
| Issue | What to check |
|---|---|
| WHMCS still shows the old version | Confirm the extracted KonradoAI folder replaced modules/addons/KonradoAI/, not a nested KonradoAI/KonradoAI/ folder |
| Connection fails after upgrade | Restore the backup, then repeat the upgrade and confirm file permissions were preserved |
| Admin page errors | Check WHMCS/PHP error logs for the first fatal error after the upload |