Konrado.AIdocs

WHMCS Connection

Connect your WHMCS instance to the Konrado.AI platform

After installing the Konrado.AI module in WHMCS, you need to establish the connection between WHMCS and the Konrado.AI platform.

Step 1: Sign In to Konrado.AI

Go to app.konrado.ai and sign in to your account.

Step 2: Navigate to Integrations

In the sidebar, click on Integrations.

Step 3: Connect WHMCS

Under Connect your support platform, find WHMCS and click the Connect button.

A modal will appear showing your one-time connection tokens:

  • API Token
  • Webhook Token

These tokens are shown only once. Copy them before proceeding.

Step 4: Configure Tokens in WHMCS

Go back to your WHMCS Admin Area:

  1. Navigate to System Settings > Addon Modules
  2. Click Configure next to Konrado.ai
  3. Paste the API Token and Webhook Token into the respective fields
  4. Click Save Changes

Step 5: Complete Configuration in Konrado.AI

Back in the Konrado.AI integration modal:

  1. Fill in the WHMCS URL field with the path to the module file:
    https://yourdomain.com/modules/addons/KonradoAI/api/index.php
  2. Click Apply to configuration to auto-fill the tokens
  3. Verify the API Token and Webhook Token match the ones you set in WHMCS

The tokens in WHMCS and Konrado.AI must match exactly. If they don't, the connection will fail.

Step 6: Test the Connection

Click Test Connection to verify everything is configured correctly. You should see a green Connected successfully! message.

If the test passes, click Save to finalize the integration.

Step 7: Verify

You should now see Connected status next to WHMCS on the Integrations page.

Troubleshooting

IssueSolution
Connection test failsDouble-check that the WHMCS URL is correct and accessible from the internet
Token mismatchRe-copy tokens from Konrado.AI and paste them again in WHMCS
Module not foundEnsure the module files are correctly placed in modules/addons/KonradoAI/
403 ForbiddenCheck that the module is activated and your admin role has access

Next Steps

With WHMCS connected, you can now add server integrations to give the AI access to hosting panel data.

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