User Management
Manage team members and permissions in Konrado.AI
Konrado.AI supports multi-user access so your entire support team can benefit from AI-generated responses.
Viewing Members
Navigate to the Members section in the sidebar. The Members interface displays all current system users and their roles.
Inviting New Members
To invite a new team member:
- Click the Invite button in the top-right corner
- Enter their email address in the invitation field (you can add multiple emails separated by commas)
- Select a Role (Member or Admin)
- Click Send Invitations
The system will automatically email them with setup instructions. Once they complete the setup process, they'll have full access to the system.
Roles
| Role | Description |
|---|---|
| Admin | Full access to all settings, integrations, and team management |
| Member | Access to the dashboard, tickets, and AI features |
Next Steps
With your team set up, install the Chrome Extension so everyone can access AI responses directly within WHMCS tickets.